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Jira, gadgets and Rovo

APM+ also works where your teams already are.

Application card on tickets

On a request, incident or change, the APM+ applications panel shows the applications it relates to, through its Assets fields or Affected services: tier, lifecycle, Business Owner, TIME decision and any end-of-support warning. An admin chooses which fields link tickets to applications (APM+ settings → Ticket counting).

Dashboard gadgets

GadgetShows
APM+ portfolioApplication count and freshness, stale records, components out of support or nearing it, and the TIME roadmap.
APM+ end-of-support exposureComponents at risk and the applications affected.
APM+ stale recordsThe stalest applications, to prompt a review.

Add them from any Jira dashboard (Add gadget → search "APM+").

Customer portal

Review requests show an APM+ review panel to the person asked, where they can confirm or request changes per application.

Rovo agent

The APM+ portfolio assistant answers questions about your portfolio in Rovo, for example:

  • "Which Tier 1 applications reach end of support this year?"
  • "Tell me about Payroll: who owns it and what does it run on?"
  • "Which applications use Windows Server 2016?"
  • "Summarise our portfolio" or "What are the open high-severity findings?"

It answers only people who can view APM+, and shows cost figures only to editors.